Terms of service

Terms of Service

Last updated: 6 September 2026

These Terms of Service ("Terms") govern your use of the Retrospective TCG website and your purchase of products from us.

By accessing or using our website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Retrospective TCG

Retrospective TCG is a sole trader business selling trading cards, collectibles, accessories and related products.

Business name: Retrospective TCG
Business structure: Sole trader
Email: retrospectivetcg@gmail.com
Business address: [Insert business address]
Website: [Insert website URL]

2. Using Our Website

You agree to use the Retrospective TCG website lawfully and responsibly.

You must not use our website to:

Commit or facilitate fraud or any other unlawful activity.
Attempt to gain unauthorised access to our website, systems or accounts.
Upload or transmit viruses, malicious code or harmful material.
Interfere with the operation or security of the website.
Misuse payment systems or provide false payment information.
Copy, reproduce or commercially exploit website content without permission.
Use automated systems to scrape, collect or reproduce website information without our permission.

We reserve the right to suspend or restrict access to our website where we reasonably believe these Terms have been breached.

3. Products

Retrospective TCG sells trading cards, collectible cards, accessories and related products.

We make reasonable efforts to ensure that product descriptions, photographs and other information are accurate. However, images are provided for illustrative purposes where appropriate, and the appearance of a product may vary slightly from photographs displayed on your device.

Collectible products may have variations in condition, printing, centering, colouring, packaging or other manufacturing characteristics.

Where the condition of a product is relevant, we will make reasonable efforts to describe the condition accurately in the product listing.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities or refuse orders where reasonably necessary, including where there has been an obvious pricing or listing error, stock discrepancy, suspected fraud or other legitimate reason.

If we are unable to fulfil an order that you have already paid for, we will notify you and provide an appropriate refund.

5. Prices

All prices are displayed in British pounds (£) unless otherwise stated.

Delivery charges and any other applicable charges will be displayed before you complete your purchase.

We reserve the right to change prices at any time. Changes will not affect orders that have already been accepted.

If an obvious pricing error occurs on the website, we reserve the right to correct the error and, where appropriate, cancel the affected order and refund any payment made.

6. Orders

When you place an order through our website, you are offering to purchase the selected products.

An automated order confirmation confirms that we have received your order but does not necessarily mean that the order has been accepted.

Your order will be accepted when we confirm that the order has been processed and/or the products have been dispatched.

If we are unable to accept your order, we will notify you and refund any payment that has already been taken.

7. Payment

Payment must be completed using one of the payment methods made available during checkout.

You confirm that you are authorised to use the payment method provided.

We reserve the right to cancel or refuse an order where payment cannot be successfully authorised or where we reasonably suspect fraudulent activity.

8. Delivery

We will deliver products to the address provided when you place your order.

Estimated delivery times will be provided where possible but may vary depending on the delivery service, destination and circumstances outside our control.

You are responsible for ensuring that the delivery information provided is accurate.

If you receive a damaged, incorrect or incomplete order, please contact us at retrospectivetcg@gmail.com as soon as reasonably possible.

Nothing in these Terms limits your statutory rights relating to delivery.

9. Returns and Cancellation

We accept returns in accordance with our 14-day returns policy and applicable UK consumer law.

If you are purchasing as a consumer online, you may have a statutory right to cancel your order within the applicable cancellation period under the Consumer Contracts Regulations 2013.

To request a return or cancellation, contact:

retrospectivetcg@gmail.com

Products should be returned in the condition required by our returns policy and applicable law.

Certain products may be excluded from cancellation where permitted by law, including products that have been personalised or other products for which a statutory exception applies.

Nothing in these Terms removes or restricts your statutory consumer rights.

10. Faulty or Incorrect Products

If a product is faulty, damaged or not as described, please contact us.

You have legal rights in relation to faulty or incorrectly supplied goods under applicable UK consumer law.

Depending on the circumstances, you may be entitled to a repair, replacement, price reduction or refund.

We may request photographs or other information to help us investigate the issue.

11. Refunds

Approved refunds will normally be made using the original payment method.

Where applicable, refunds will be provided within the timeframe required by law.

Where you exercise a statutory cancellation right, any refund of delivery charges will be handled in accordance with applicable law.

You may be responsible for the direct cost of returning goods where permitted by law.

12. Collectible Trading Cards

Trading cards and collectibles can fluctuate in value.

Retrospective TCG does not guarantee that any trading card, collectible or accessory will retain or increase in value after purchase.

Market prices can change due to demand, rarity, condition, availability, releases, reprints and other factors.

Purchasing collectibles from Retrospective TCG is not an investment recommendation or guarantee of financial return.

13. Condition of Cards

Where a card's condition is stated in a product listing, the description is intended to provide an honest representation of the card's condition.

Unless a card is professionally graded and explicitly sold as such, any condition assessment provided by Retrospective TCG is our assessment and should not be treated as an official grading-company assessment.

Small imperfections arising from manufacturing, printing, cutting or packaging may occur with trading cards.

14. Intellectual Property

All content belonging to Retrospective TCG, including our branding, logos, original photographs, written content, graphics and website design, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute or commercially exploit our original content without our prior permission.

Third-party trading card game names, trademarks, logos, characters and artwork remain the property of their respective owners.

15. Website Content

We aim to keep the website accurate and available, but we do not guarantee that the website will always be error-free, uninterrupted or available at all times.

We may update, modify, suspend or discontinue parts of the website where reasonably necessary.

16. Third-Party Services

Our website may rely on third-party services, such as payment processors, delivery providers, website hosting providers or other technology services.

Third-party services may have their own terms and privacy policies.

We are not responsible for services that are outside our reasonable control.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude.

Subject to the above, Retrospective TCG will not be responsible for losses that could not reasonably have been anticipated when the contract was formed or losses arising from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

18. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include severe weather, natural disasters, strikes, postal or courier disruption, technical failures, internet outages, government action, civil emergencies or other events beyond our reasonable control.

Where reasonably possible, we will take steps to minimise the impact of such events.

19. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

By using our website or placing an order, you acknowledge that your information may need to be processed for purposes including order fulfilment, payment processing, delivery, customer service and legal compliance.

20. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on our website with the relevant update date.

The Terms applicable to an order will generally be those in effect when the order is placed.

21. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, nothing in these Terms prevents you from benefiting from any mandatory consumer protections that apply to you under the law.

22. Contact

If you have any questions regarding these Terms of Service, your order or our products, please contact us:

Retrospective TCG
Email: retrospectivetcg@gmail.com
Business address: [Insert business address]